FAQs

Contact Us

FAQs

Below are answers to Frequently Asked Questions.  Click any of the questions for full information.  For additional questions, please call the Box Office at 630.942.4000. 

Tickets

What is the MAC box office's phone number and hours?
Which credit cards are accepted?
What is a MAC Pack?
Is it possible to buy tickets in groups?
Are there handling fees for purchases?
Are gift certificates available?
Can I get a refund or exchange my tickets?
Do children need tickets to events?
Are donations accepted?

Planning Your Visit

Where is the MAC located?
Where is the Lakeside Pavilion located?
Is there consideration for patrons with special needs?
Where can I park? Is parking free?
On performance days, when does the MAC open?

At the MAC

What is the late seating policy?
Are cameras allowed in the theater?
Is there a coat check?
Are concessions available during performances?

Other

Are the theaters available for rental events?
How many theaters are there and how many seats are in each theater?
What ages is the MAC programming appropriate for?